Delivery
Get it in time for Christmas!
Below you can find the deadline before placing an order with guaranteed delivery before 25th December.
Order before 11am EST on 10th December
Standard delivery – FREE
Order before 11am EST on 20th December
Express Delivery - $4.99
Due to peak season shipping times may be longer than estimated. We'll keep you updated on tracking information and delivery dates via email.
Shipping methods
All orders placed on our Canada site will be fulfilled from our warehouse in Ontario. Orders placed before 11am EST are usually dispatched within 1 business day, Monday to Friday.
Standard Shipping (FREE) 2-7 business days
- Canada Post
Express Shipping ($9.99) 2-4 business days
- Canada Post
We aim to fulfil all our orders by their estimated delivery date, however shipping times are out of our control once your package leaves us. Please allow extra delivery time for orders placed during busy periods.
Tracking
You'll receive a confirmation of your shipping method and tracking information (where available) via email once your order has been dispatched.
Missing order
If your order hasn’t arrived with you as expected please
- Check your delivery address was entered correctly - contact us if there are any errors.
- Check the delivery timeframe - if you have reached the estimated delivery date, please wait an additional 24 hours for any deliveries to be completed.
- Check with your neighbours to confirm whether they have accepted your parcel for you.
If you have completed these steps and you have still not received your order, please get in touch via our contact form and we will be delighted to assist.
